As part of its continued dedication to lead the hospitality industry in customer care, Best Western International is rolling out its “I Care Clean” program throughout 2012 that will bring advanced cleaning technologies used in hospitals, such as UV wands and black lights, to the more than 2,100 Best Western hotels in North America.
To view Multimedia News Release, go to http://www.multivu.com/mnr/56474-best-western-hotels-i-care-clean-advanced-cleaning-technology
Experian®, the leading global information services company, today announced BusinessIQ ExpressSM, a complete online tool that helps small businesses improve cash flow by empowering more informed decisions about their business customers, suppliers and partners. The new service provides information and tools for evaluating and monitoring business relationships to help support profitable growth. Additionally, the service provides tools and resources to help small businesses collect on outstanding debts and avoid future losses.
Experian designed BusinessIQ Express to help small businesses keep their cash flowing by enabling owners and principals to quickly and easily make better decisions across the entire Customer Life Cycle. These important decisions help businesses meet their obligations and often can mean the difference between success or failure.
To view Multimedia News Release, go to http://www.multivu.com/mnr/55341-experian-online-tool-improve-cash-flow-businessiq-express
Based on its recent analysis of the hosted outbound customer contact market, Frost & Sullivan recognizes Varolii Corporation with the 2011 North American Frost & Sullivan Award for Market Share Leadership. Varolii’s leadership position is the result of robust and secure enterprise-class and vertically-customized multichannel customer interaction applications and sophisticated contact center integration capabilities.
To view Multimedia News Release, go to http://www.multivu.com/mnr/55672-frost-sullivan-varolii-leadership-hosted-outbound-customer-contact-market
New York Times subscribers will soon get more personalized, faster self-service through a new customer service system developed and operated by Contact Solutions, a leading provider of cloud-based customer self-service solutions. The new system supports the New York Times Company’s initiatives to continually achieve high levels of customer satisfaction while carefully managing expenses in today’s increasingly competitive media industry.
To view Multimedia News Release, go to http://www.multivu.com/mnr/55736-frost-sullivan-New-York-Times-selects-contact-solutions
Aprilia USA, the North American subsidiary of the Piaggio Group’s Aprilia brand, the Italian motorcycle manufacturer with more racing championships than any other European brand, is taking American moto enthusiasts for a memorable ride – both virtually and in real time. The company is launching a national multi-media campaign that invites riders to get more familiar with the brand and its award-winning sportbikes through real customer experiences, online trivia with user rewards, action-packed videos, an infographic featuring company “firsts” and other race wins, and a test ride tour featuring the new Aprilia Tuono V4 APRC, the fastest naked sportbike in its category. The campaign debuts with a new microsite, www.apriliamasters.com and Facebook app at www.facebook.com/ApriliaAmericas.
To view Multimedia News Release, go to http://www.multivu.com/mnr/55177-aprilia-usa-marketing-campaign-connects-riders-with-brand-heart-soul-dna
Showcasing more than 900 suppliers from 120 countries offering a wide variety of seafood products, services, and equipment, International Boston Seafood Show/Seafood Processing America is North America’s largest must attend seafood event.
Here you will find the newest products, solutions and industry connections that will keep your business growing. This, along with an extensive education program will leave you more knowledgeable, connected and prepared to meet your customer needs.
To view Multimedia News Release, go to http://www.multivu.com/players/English/52246-international-boston-seafood-show-2012
U.S. insurance consumers want their insurers to offer more personalized service and reward customer loyalty, according to Ernst & Young’s Global Consumer Insurance Survey 2012. The survey also finds that consumers of life/annuity and property/casualty policies are willing to buy multiple products from the same carrier if they are tailored to meet their individual needs, and that Millennials believe the strength and health of an insurer’s brand is more important than the price of the insurance product.
To view Multimedia News Release, go to http://www.multivu.com/mnr/54774-ernst-young-global-consumer-insurance-survey-2012
Alcatel-Lucent (Euronext Paris and NYSE: ALU) has today launched an extended portfolio of software and services designed to improve the experience that consumers have with their smartphones, tablets and other connected devices.
When consumers buy a new device or service they expect everything will work right from the start and any glitch will be quickly resolved. The expectation is that the focus is on the customer – not just the network.
To view Multimedia News Release, go to http://www.multivu.com/mnr/54399-alcatel-lucent-motive-customer-experience-support-solution
Richardson, a leading global sales training and performance improvement firm, today announced the release of a new white paper, Using Verifiable Outcomes in the Sales Process to Change and Track Behavior. Verifiable outcomes are those few tangible indicators that give sales leaders insight into the accuracy and quality of their teams’ forecasts.
Today, sales leaders face increasing pressure to accurately forecast and produce results. Historically, sales leaders rely on “lagging indicators” to monitor critical sales metrics — putting sales leaders in the position of trying to drive results forward by looking in the rear-view mirror.
To view Multimedia News Release, go to http://www.multivu.com/mnr/54175-richardson-white-paper-team-forecasts-sales-training
LivePerson, Inc. (NASDAQ: LPSN), a provider of real-time chat, voice and content solutions that increase conversions and improve customer experience, today announced several new innovations in online engagement. These new capabilities enhance the intelligence, extend the reach, and improve the efficiency of online chat.
To view Multimedia News Release, go to http://www.multivu.com/mnr/54324-liveperson-lp-chat-latest-innovations-in-online-engagement
Based on its recent analysis of the Secure Socket Layer (SSL) certificate market, Frost & Sullivan recognizes DigiCert, Inc. with the 2011 North American Frost & Sullivan Award for Customer Value Enhancement. With best-in-class product solutions, competitive pricing and award-winning customer support, DigiCert provides excellent customer value in the market. DigiCert’s Wildcard certificate, for example, is unlike any other in the market, with the ability to secure any subdomain to which the certificate was issued, saving network administrators time and money.
To view Multimedia News Release, go to http://multivu.prnewswire.com/mnr/frostsullivan/54323
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