Vanderbilt Mortgage and Finance, Inc., a Berkshire Hathaway company, has implemented an internal customer satisfaction scoring system aimed at measuring the overall experience of its home loan origination process.
The internal customer satisfaction score that Vanderbilt has created is a metric calculated from surveyed responses by customers within two weeks of funding their loan. The customers are asked to give a score ranging from zero to 10 on how likely they are to recommend Vanderbilt Mortgage to family and friends based on their home loan origination experience.
“We want to be transparent about the feedback we receive from our customers,” said Eric Hamilton, president of Vanderbilt Mortgage and Finance, Inc. “Continuously listening to customers’ needs in order to improve is our top priority. This scored system gives us a structured way to measure how we are doing and determine in which areas we can do better. It’s important for us to meet and exceed our customers’ expectations.”
To view the multimedia release go to:
Three of the Internet’s most beloved pets are teaming up to help the millions of cats and dogs in shelters and rescue groups across the country find loving homes. Fashion icon Toast Meets World, globally recognized pianist Keyboard Cat and life of the party Hamilton Pug are lending their star power to “Start A Story. Adopt,” a new public service advertising (PSA) campaign from The Shelter Pet Project, a collaborative effort between Maddie’s Fund®, The Humane Society of the United States and the Ad Council.
Toast Meets World, Keyboard Cat and Hamilton Pug receive millions of views, likes and shares on social media, but most people don’t know they were adopted. Created pro bono by J. Walter Thompson New York, these new PSAs share these pets’ unique stories, which all began in shelters and rescue groups, and highlight the special bonds between the pets and their families. Prospective owners are encouraged to visit TheShelterPetProject.org to learn more about the adoption process and search for adoptable pets at shelters and rescue groups near them. Adoption advocates are also encouraged to support the effort on social media by using the hashtag #StartAStoryAdopt to share stories of how their shelter pets changed their lives for the better and to encourage others to start their own stories by adopting an amazing shelter dog or cat today.
To view the multimedia release go to:
Jayne Hamilton has her feet on the ground, knows the rules of dating in a modern world and has to admit that there is NO dating guide ever written that mentions what a girl should do when Lucifer turns out to be a Total Angel and the man of your dreams. Except hang on! H.E.LLc is working with Heaven Inc. and this merger is HELLarious! Find out more at http://www.TheEternityGambit.com or http://www.ReneeBernardAuthor.com Romance/paranormal/comedy
Black History Month is a time when all Americans honor the rich African American culture in our society. It was Carter G. Woodson, an African American historian, who began a weeklong celebration, called Negro History Week, in 1926 as a way to honor Frederick Douglass and Abraham Lincoln. One of the best ways to celebrate is by reading books by and about African Americans. Virginia Hamilton’s works are among the many books that call upon readers to think about slavery, freedom, and heritage. Through her stories, Hamilton began the genre of liberation literature, which serves to instill cultural pride, as well as a sense of family and the importance of relationships. Black History Month is a time to help readers realize that these universal themes transcend race and that through the power of story, all races are truly united. Non-fiction, Women's Lit, Liberation
Once again, Hamilton Watch is on the wrist of an action hero when every second counts in the Paramount Pictures film “Jack Ryan: Shadow Recruit.” In the film, the brand presents the Khaki Titanium and the Khaki Flight Timer, two iconic timepieces made with Swiss precision and American spirit. Hamilton has partnered with Paramount Pictures to promote the global theatrical release of the film, which opens worldwide January 2014.
To view the Multimedia News Release, go to http://www.multivu.com/mnr/64180-hamilton-watch-returns-to-big-screen-jack-ryan
Phiten, the pioneer of AQUA-METAL™ materials and innovator of metal-infused technology, and professional baseball players C.J. Wilson, Josh Hamilton and J.B. Shuck have teamed up with Be The Match, the nonprofit organization dedicated to helping patients with blood cancers receive life-saving bone marrow and umbilical cord blood transplants. To support Be The Match and raise awareness of the national Be The Match Registry®, Phiten has designed a limited edition Phiten x Be The Match Tornado Necklace with sales benefiting the cause, and the three pro baseball players have been named Ambassadors of Hope by Be The Match.
To view Multimedia News Release, go to http://www.multivu.com/mnr/64376-phiten-and-mlb-players-for-be-the-match-bone-marrow-donor-registry
The Heroes With Hearing Loss program, sponsored by Hamilton CapTel®, introduces veterans with hearing loss to resources and solutions that best meet their individual and unique needs.
According to Department of Defense statistics, hearing loss is the number one war-related injury affecting veterans from the battlefields of Iraq and Afghanistan. An estimated 60 percent of veterans returning from Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF) have some hearing damage, with 840,000 suffering from tinnitus and just over 700,000 suffering from hearing loss. More than 1.2 million veterans from every generation suffer from some form of hearing loss.
To view the Multimedia News Release, go to http://www.multivu.com/mnr/62613-heroes-with-hearing-loss-new-program-debuts-vfw-national-convention
Hamilton Watch once again shares the action-packed spotlight with blockbuster action star Bruce Willis in 20th Century Fox’s A Good Day to Die Hard. In the film, the iconic brand introduces the modern Khaki X-Patrol and classic Jazzmaster Viewmatic wristwatches, two premium timepieces designed with Swiss precision and American spirit at heart for a sophisticated take on a typical Hamilton design.
To view Multimedia News Release, go to http://www.multivu.com/mnr/58675-hamilton-watch-a-good-day-to-die-hard
Jordan Hamilton is a brilliant immunologist who works at a major teaching hospital in California. When a young woman dies in a routine operation to remove her ruptured breast implants, Jordan realizes that the victim reacted to a deadly component of silicone. Women are dying and Jordan struggles for answers. Learn about the book and the author: http://bit.ly/e8k3MK
Lewis Hamilton: Secret Life - Episiode 3 Heist. Lewis Hamilton is back in the latest instalment of Reebok's incredible alternate reality game (ARG). This time Lewis is in Budapest trying to retrieve a recently stolen valuable piece of art. To join the adventure and help Lewis on his next mission, visit http://www.secretlewis.com/
Relentless in his lifelong devotion to the elephants' survival, Save the Elephants founder Iain Douglas-Hamilton, Ph.D., has been named the 2010 recipient of the Indianapolis Prize, the world's leading award for animal conservation. In recognition for his lifetime achievements, Dr. Douglas-Hamilton will receive $100,000 and the Lilly Medal at a gala ceremony presented by Cummins Inc. on Sept. 25, 2010, at The Westin Hotel in Indianapolis.
To view Multimedia News Release, go to http://multivu.prnewswire.com/mnr/indianapoliszoo/44156/
Check out the latest video from Lewis Hamilton: Secret Life, part of Reebok's ground-breaking alternate reality game (ARG).
Thousands of players from around the world have been helping Lewis to uncover clues, solve puzzles and complete online tests. To launch episode 2 of the game, Thierry Henry has sent a message to his friend Lewis, asking him to help find a priceless statue that has been stolen from his home in Barcelona.
To join the adventure and help Lewis solve this next mission, visit www.secretlewis.com