Cornell University’s School of Hotel Administration and eCornell have launched new on-demand training in service excellence targeting front-line employees. The training consists of eight online lessons, all of which are available 24/7, and is complemented by a Workshop Guide to promote onsite, face-to-face discussion and application of the online lesson concepts. The training explores the foundations of service delivery and empowers employees through practical tools that can be applied to any situation involving internal or external customers.
Service Excellence On-Demand Training provides groups and organizations with a straightforward framework to increase effectiveness for all customer interactions. It provides employees with the skills needed to connect service excellence concepts to the execution of their daily duties, tasks, and responsibilities. Individuals who successfully complete all eight lessons will receive a recognition of their achievement from Cornell University’s School of Hotel Administration.
To view the multimedia release go to:
http://www.multivu.com/players/English/7975651-cornell-university-service-excellence-training/
With no retirement plans in sight, Dorothy Zehnder, co-founder of the family-owned Bavarian Inn Restaurant will celebrate her 95th birthday on Thursday, December 1 doing what she enjoys the most – working in the kitchen of one of the nation’s largest and most successful independent restaurants.
“I like working,” she says. “I like to cook, and I like people. What else is there that I would like better?”
The petite and lively matriarch doesn’t look much like a modern CEO, but don’t be fooled. Over the years, Dorothy has been involved with all the family’s business operations, all located in Frankenmuth – Michigan’s Little Bavaria. In addition to the restaurant, they include Bavarian Inn Lodge, Castle Shops, River Place Shops, Covered Bridge & Leather Gift Shop, Frankenmuth Cheese Haus, a specialty line of food products, and online store.
To view the multimedia release go to:
http://www.multivu.com/players/English/7902051-dorothy-zehnder-bavarian-inn-cookbook/
Cheetos today unveiled the brand’s first-ever online store, featuring a never-before-seen collection of luxury items to meet the desires of every grown-up on your holiday list who needs a special dash of Cheetos fun. From the finest loungewear and paw-shaped furniture to Cheetos-hued bronzing crème, the Cheetos Store offers fans an exclusive collection of the most magnificent and lavish holiday gifts at www.CheetosStore.com.
Each year, holiday catalogs and gift gurus share their most unique and coveted gift items of the year. Cheetos is joining this illustrious group with the release of a legendary holiday book showcasing an assortment of this season’s must-have gifts. Each item is inspired by the Cheetos essence of exceptionally spectacular fun and puts the true meaning of opulence into the holidays.
“Chester Cheetah’s exquisite ‘paw-manship’ is on display throughout the seriously stylish, seriously for sale, collection that will wow your friends and family with gifts they didn’t even realize they have to have - until now.” said Jeannie Cho, vice president of marketing, Frito-Lay.
To view the multimedia release go to:
http://www.multivu.com/players/English/7976051-cheetos-luxury-holiday-book/
Coffee connoisseurs now can enjoy the most precise brewing technology - and deliver delicious results - right in their own kitchens. BUNN® today announced the launch of their newest professional grade home brewing system, which is available exclusively at Williams-Sonoma online, in catalogs and stores nationwide.
BUNN developed professional grade Heat & Release Technology™ to deliver a consistently smooth, flavorful cup of coffee. Typical drip machines found in millions of homes heat water at an inconsistent temperature, then slowly "burp" or "spit" the water over the grounds. The result often is bitter-tasting coffee. The new BUNN home coffeemaker heats water to the ideal brewing temperature then releases it through a multi-stream sprayhead that showers hot water evenly over the coffee grounds.
To view the multimedia release go to:
http://www.multivu.com/players/English/7914251-bunn-new-10-cup-programmable-coffeemaker/
Dickey’s Barbecue Pit is offering its signature holiday meats and feasts this year, but with an exciting new meat available to spice up the holiday table. This year for the first time, Dickey’s will offer Prime Rib as a holiday meat choice. The Prime Rib, like Dickey’s signature turkey and ham, is pre-smoked and seasoned with Dickey’s own special spice blend – an easy and unexpected holiday treat to wow your guests.
Guests can order online until a day before Thanksgiving or other holiday gatherings, or call the nearest Dickey’s location to place the order. Find the Dickey’s nearest you here.
To view the multimedia release go to:
http://www.multivu.com/players/English/7717953-dickeys-barbecue-holiday-feasts-prime-rib/
Money 20/20 Conference – Broadridge Customer Communications, North America’s premier customer communications company and part of Broadridge Financial Solutions, today launched the Broadridge Communications Cloud℠ at Money 20/20. Using patented technology and analytics, the Broadridge Communications Cloud connects Broadridge’s current network of more than 900 brands, 138 million recipient households, and five billion annual communications, to a network of 10 digital channels consumers already use, including Amazon, Dropbox and Evernote.
Companies in banking, brokerage, credit card, healthcare, insurance, mutual fund, telecommunications, utilities and other consumer-facing industries can use the Broadridge Communications Cloud to distribute essential customer communications. These forms of communications include bills, statements, healthcare explanations of benefits, regulatory and tax documents, and can now be shared through any of 10 digital channels, based on consumer preference.
To view the multimedia release go to:
http://www.multivu.com/players/English/7950951-broadridge-communications-cloud/
Swissquote Bank AG, Switzerland’s leading online bank, announces newly created investment opportunities based on different scenarios of impacts of the US elections on financial markets.
Investors wishing to capitalize on the elections will see their investment decisions facilitated by a new predictive analysis tool, which Swissquote has developed in partnership with École polytechnique fédérale de Lausanne (EPFL). Based on an artificial intelligence algorithm, poll results will be publicly available on a dedicated Swissquote page: www.swissquote.com/us-election.
Currencies and their exchange rates are the financial assets most sensitive to the US election, often reacting in real-time to single statements the candidates make. The Hillary and Donald US Election Foreign Exchange (Forex) Baskets consist of different shares of currencies that are increasingly correlated to the Poll results, which are the Mexican New Peso, the Canadian Dollar, the Chinese Yuan and the Japanese Yen.
To view the multimedia release go to:
http://www.multivu.com/players/uk/7963551-swissquote-fintech-us-presidential-election/
FedEx Office and eBay have teamed up to bring the eBay Valet Drop-Off Program to more than 1,600 FedEx Office retail stores, making it easier for consumers to sell items online and earn money. With kids back in school and the holiday season right around the corner, now is the perfect time to clear the home of items no longer needed, such as electronics, small appliances, sporting goods and more to make some extra money. According to a recent survey by the National Retail Federation, the average household has more than 50 extra or unused items worth more than $3,000, if sold on eBay.
The eBay Valet Drop-Off Program is designed to make selling items as simple as possible. Customers bring their items to the nearest participating FedEx Office location. Once in the store, trained FedEx Office team members can help set up an eBay account from an in-store tablet or log in to an existing account. They will then vet items to ensure they can be sold on eBay. FedEx Office then packs and ships items to the nearest eBay Valet processing center where they will be listed and sold. Once the item sells, customers receive payment via PayPal, with updates and notifications throughout the process.
To view the multimedia release go to:
http://www.multivu.com/players/English/7910351-fedex-office-ebay-valet-drop-off-program/
Tommy John, the premium men's underwear company, today announced a product line with the NFL's Dallas Cowboys that will see Cowboys branding featured on Tommy John underwear.
As a part of the partnership, Tommy John launched Dallas Cowboys men's underwear that is being sold in the pro shops at AT&T Stadium, the home of the Dallas Cowboys, select Dallas Cowboys Pro Shops, Fans United stores, online at www.tommyjohn.com/cowboys, as well as shop.dallascowboys.com. Tommy John's Cool Cotton and Second Skin Trunks and Boxer Briefs will be emblazoned with the famous Cowboys Star allowing fans to show their support for their favorite team, while being supported by premium underwear. In addition, Tommy John will be exposed to millions of devoted Cowboys fans through Cowboys digital and radio platforms as part of the partnership.
To view the multimedia release go to:
http://www.multivu.com/players/English/7648931-tommy-john-the-big-adjustment/
https://youtu.be/q99R4eCNneY Website visitors are more likely to become buying customers if you have live chat, according to a recent survey that found that “31% of online shoppers said they would be more likely to buy after having a live chat conversation”. That means you have the chance to increase conversions by almost one-third simply by adding live chat to your customer support benefits. Watch this video for 6 powerful ways Rhino Support Live Chat will make your life easier.
https://youtu.be/kWW3d3xdrUU There are probably more than a few business owners and entrepreneurs, perhaps new to the online e-commerce world, that are asking that question right now. Hopefully this article can help steer you in the right direction. Perhaps it needs to be said that not having an internationally accepted privacy policy displayed and accessible to your e-commerce website is no longer an option. In this video you will learn the basics of what needs to be included in your privacy policy.
https://youtu.be/yTkWIaFlREc The bubble wrap, the boxes, the unwieldy packing tape – there’s more to packing a box for shipping than just throwing things in any old container. We’ve compiled some expert tips on how to pack a box for shipping to ensure it gets to its destination safe and secure.
