Vanderbilt Mortgage and Finance, Inc., a Berkshire Hathaway company, has implemented an internal customer satisfaction scoring system aimed at measuring the overall experience of its home loan origination process.
The internal customer satisfaction score that Vanderbilt has created is a metric calculated from surveyed responses by customers within two weeks of funding their loan. The customers are asked to give a score ranging from zero to 10 on how likely they are to recommend Vanderbilt Mortgage to family and friends based on their home loan origination experience.
“We want to be transparent about the feedback we receive from our customers,” said Eric Hamilton, president of Vanderbilt Mortgage and Finance, Inc. “Continuously listening to customers’ needs in order to improve is our top priority. This scored system gives us a structured way to measure how we are doing and determine in which areas we can do better. It’s important for us to meet and exceed our customers’ expectations.”
To view the multimedia release go to:
http://www.multivu.com/players/English/7716456-vanderbilt-mortgage-customer-survey/
Wolf Appliance, Inc., the industry leader in premium cooking equipment, announces the launch of its Reclaim the Kitchen initiative. A long-time believer in the richness of people coming together to prepare and enjoy meals, Wolf’s goal is to make the process easy and accessible, enabling anyone who wishes, to experience the benefits of reclaiming the kitchen. Award-winning author and chef Kathleen Flinn is teaming up with Wolf to help motivate families to put down the remote, avoid takeout, and cook at home more often by providing them with simple tools to get started.
To view the Multimedia News Release, go to http://www.multivu.com/players/English/7427351-subzero-wolf-reclaim-the-kitchen/
The Kroger Co. (NYSE: KR) today announced a new, national effort aimed at ending hunger in the communities Kroger calls home and eliminating waste across the company by 2025.
“No family in a community we serve should ever go hungry, and no food in a store we operate should ever go to waste ,” said Rodney McMullen, Kroger’s chairman and CEO.
Across the United States, 42 million Americans struggle with hunger. At the same time, an estimated 72 billion pounds of food ends up in a landfill every year.
“More than 40 percent of the food produced in the U.S. each year goes unconsumed, while one in eight people struggle with hunger. That just doesn’t make sense,” Mr. McMullen said. “As America’s grocer and one of the largest retailers in the world, we are committing to doing something about it.”
To view the multimedia release go to:
https://www.multivu.com/players/English/8164551-kroger-zero-hunger-zero-waste/
The Energy Globe World Award goes to Nicaragua! With a happy “Muchas Gracias”, Martha Veronica Rocha received the 13 kg bronze statue for her organization FUPROSOMUNIC in the studio of the Austrian Broadcasting Corporation Salzburg. Salzburg Governor Wilfried Haslauer, Mayor Heinz Schaden, Cardinal of the Roman Catholic Church Peter Turkson and Energy Globe Founder Wolfgang Neumann presented the award. Austria also excelled as a category winner in “Fire.” Wolfgang Neumann: “These projects are a strong signal – they show the world that our environmental problems can be solved.”
To view the Multimedia News Release, go to http://www.multivu.com/mnr/64995-energy-globe-world-award-solar-women
Andrew Frankel reviews the Renault Zoe – one of a new breed of all electric cars that can truly claim to be a practical alternative to traditional fuel cars.
Global NCAP, the umbrella body of consumer car safety testing bodies, welcomes the Indian Government’s initiative to launch a New Car Assessment Programme (NCAP) but believes that this positive step should also be accompanied by action to apply the United Nation’s minimum crash tests standards.
India is now the fifth largest producer in the world of passenger cars but new independent crash tests show why the country should use internationally accepted safety standards. Crash tests of Nissan’s Datsun Go and Maruti-Suzuki’s Swift demonstrate a high risk of life-threatening injuries with both cars receiving zero-star safety rating for their adult occupant protection. These risks would be significantly reduced if the cars had to comply with the UN test regulation for frontal and side impact.
To view the Multimedia News Release, go to http://www.multivu.com/players/English/72762582-nissan-suzuki-safety-test-score/
MilkSplash™, the zero–calorie milk flavoring, is the perfect solution for parents who want their kids to drink more milk and make healthier beverage choices this summer. A gentle squeeze and simple stir can turn nutritious white milk into a delicious treat kids will love.
To view the Multimedia News Release, go to http://www.multivu.com/mnr/7141851-milksplash-from-s-and-d-beverage-innovations-makes-drinking-milk-awesome
To celebrate the 116th anniversary of the invention of modern air conditioning, Carrier is donating dozens of heating and cooling systems to Habitat for Humanity’s annual Jimmy & Rosalynn Carter Work Project, including systems that support net zero energy. For the first time, four Habitat homes of St. Joseph County will achieve this distinction, meaning they will produce as much renewable energy as they consume over the course of a year. Carrier, a world leader in high-technology heating, air-conditioning and refrigeration solutions, is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX).
Net zero energy home construction is a bold departure from conventional homebuilding. Constructed to be air-tight, the homes are well-insulated, energy efficient, carbon emission-free, and they result in a net zero energy bill. High efficiency climate controls systems are essential in achieving a net zero home. According to the U.S. Environmental Protection Agency, the typical American home spends approximately 43 percent of their energy bills on heating and cooling.
To view the multimedia release go to:
https://www.multivu.com/players/English/8365251-carrier-habitat-for-humanity-st-joseph-county/
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