As a company driven to help people love where they live, Lowe’s plays a part in millions of people’s stories every day. To bring those stories to the communities we serve, today Lowe’s launched Open House, an interactive newsroom and the company’s first digital platform dedicated to taking people behind the brand.
Newsroom.Lowes.com is your go-to source for news and information about Lowe’s. Through a mix of feature stories and rich multimedia content, Open House provides an inside look at the unique, innovative and inspirational ways Lowe’s serves customers and communities.
“Our story is much bigger than the products and services we sell,” said Robert Niblock, Lowe’s chairman, president and CEO. “We’re a company of more than a quarter of a million employees who go to great lengths to help customers love the places they call home. These are the stories we are inspired by and we hope will inspire others.”
To view the multimedia release go to:
http://www.multivu.com/players/English/7906452-lowes-new-digital-newsroom-open-house/
Vanderbilt Mortgage and Finance, Inc., a Berkshire Hathaway company, has implemented an internal customer satisfaction scoring system aimed at measuring the overall experience of its home loan origination process.
The internal customer satisfaction score that Vanderbilt has created is a metric calculated from surveyed responses by customers within two weeks of funding their loan. The customers are asked to give a score ranging from zero to 10 on how likely they are to recommend Vanderbilt Mortgage to family and friends based on their home loan origination experience.
“We want to be transparent about the feedback we receive from our customers,” said Eric Hamilton, president of Vanderbilt Mortgage and Finance, Inc. “Continuously listening to customers’ needs in order to improve is our top priority. This scored system gives us a structured way to measure how we are doing and determine in which areas we can do better. It’s important for us to meet and exceed our customers’ expectations.”
To view the multimedia release go to:
http://www.multivu.com/players/English/7716456-vanderbilt-mortgage-customer-survey/
Sage, a leading provider of business management software and services to more than 6 million small and midsized businesses worldwide, today announced the inaugural Sage Listens RV Tour, a 50-day, nationwide tour where Sage executives will meet with more than 50 Sage customers and bring attention to the importance of shopping locally in order to support the economy. Additionally, the Sage Listens RV tour will give the company an opportunity to gain a better understanding of how to develop features and services to better support its customers. The tour will feature lively and engaging customer visits, parties and special events – all while promoting the “Shop Local” concept.
To view Multimedia News Release, go to http://www.multivu.com/mnr/62140-sage-16-city-nationwide-sage-listens-rv-relay
The all-new Toyota Camry is here with a striking new look and a hot new marketing campaign that’s set to tap into drivers’ emotions and the sensations they will feel when driving the vehicle. While purchasing a Camry continues to be a smart and rational choice, the 2018 Camry now delivers the magic and excitement drivers crave. These emotions are highlighted in the “Sensations” campaign, which compels drivers to love the new Camry for all the “wrong” reasons. The campaign will cover multiple media channels, including broadcast, cinema, social, print, digital and out-of-home placements.
Rather than telling customers how it feels to drive the all-new Camry, this campaign shows them through impactful and evocative imagery that clearly conveys a specific feeling generated by some aspect of the Camry’s styling, safety, technology and performance. The goal of the campaign is to introduce people to an inspiring, more emotional, more exciting driving experience that will make every driver feel special.
To view the multimedia release go to:
https://www.multivu.com/players/English/8053353-toyota-camry-ignites-the-senses/
http://epicecommercetools.com/2015/01/21/7-tips-to-make-your-mobile-site-amazing/ One of the key elements to simple online shopping is making sure that your company’s website is compatible with mobile phones. In this article you will learn how the importance of keeping your mobile app simple for your customers. So, what exactly does this mean? And, why should you care? Here are some quick tips on how to make your website a breeze for your customers.
Clayton, one of the largest home builders in America, is unveiling the Saltbox floor plan, the second addition to its Designer Series by Clayton Tiny Homes.
Clayton first introduced the Low Country, the first tiny home floor plan in the Designer Series, in person at the annual 2017 Berkshire Hathaway Shareholders meeting. Designed by renowned architect Jeffrey Dungan, the Saltbox is designed to be a perfect year-round permanent residence, vacation home, guest home, or accessory dwelling unit.
“We continue to push ourselves to design and innovate with our customers’ unique lifestyles in mind,” Clayton CEO Kevin Clayton said. “The Saltbox is the perfect tiny home for those looking to live simply, but luxuriously.
To view the multimedia release go to:
https://www.multivu.com/players/English/80116511-clayton-tiny-homes-the-saltbox/
Solvvy, a conversational intelligence platform delivering effortless customer experiences, has introduced Solvvy Assist, a machine learning solution that instantly resolves customer issues. Assist is able to understand customer intent, guiding them through automated steps to resolve complex self-service requests, delivering personalization at scale. Customer support agents can now spend their time working on complex tickets that require a human touch while Assist handles the common, repetitive tickets.
To view the multimedia release go to:
https://www.multivu.com/players/English/8334251-solvvy-assist-ai-customer-support-platform/
Target issues a statement last Friday saying that they were wrong about the number of customers who had their data compromised during the security breach between November 27th and December 15th. http://youtu.be/AXUeKjRhmdA
Having a privacy policy is important because it lets customers know that you are serious about keeping their information safe. When customers know and feel that their information is safe then they make more purchases. Those purchases might as well be on your site! In this video you will learn 10 reasons why you need to have a privacy policy on your site. http://youtu.be/_5BbqE1kC4c
https://youtu.be/eRFhYose0vQ Business owners all over the internet are waiting. They know the importance of providing live chat support to their customers, but until now, finding a simple customer support system with easy-to-use live chat capabilities was like finding a needle in a haystack. Well the needle has been found! The wait is over! Rhino Support offers a personalized support system for business owners who are looking for an effective support system that can grow with their needs.
Newton Group Transfers, the nation’s #1 trusted timeshare exit company, is releasing an updated version of The Consumer’s Guide to Timeshare Exit this week. Written by president and co‐founder of Newton Group Transfers, Gordon Newton, the free guide is the first of its kind to publish everything a timeshare owner should know before beginning the exit process in one place.
The easy‐to‐read, comprehensive guide sheds light on the industry, while disclosing confusing contractual language often used by resorts to keep customers in the dark. Having worked as an executive in the timeshare exit industry for over a decade, Newton shares his industry knowledge and best practices, as well as common scams to avoid.
https://www.multivu.com/players/English/8399751-newton-group-transfers-timeshare-exits/
Intermedia today released its 2015 Insider Risk Report, which exposes the online security habits of more than 2,000 office workers in the U.S. and U.K.
Even as businesses and the federal government have made cybersecurity a high priority, Intermedia’s survey found that 93% of office workers engage in some form of unsafe online habits that could jeopardize their employer or their customers.
To view the multimedia release go to:
http://www.multivu.com/players/English/7666851-intermedia-2015-insider-risk-report/
