https://youtu.be/ZEFQPyV8vt4 Technology poses challenges to just about every industry. This includes things such as the newspaper industry coping with a shift from print to digital products, or the music industry moving to web-based distribution models, versus the now-antiquated record store. Make no mistake: new technology is a great thing that generally makes life easier. But it’s also important to remember that these new innovations aren’t always problem-free.
https://youtu.be/vhIQe-ZmPiQ Excellent customer service is the key to attracting and retaining customers. There’s some truth in “the customer is always right” – or at least making them feel they are by giving them exemplary customer service. One powerful way to let customers know you value them and their time is by offering live chat support.
https://youtu.be/q99R4eCNneY Website visitors are more likely to become buying customers if you have live chat, according to a recent survey that found that “31% of online shoppers said they would be more likely to buy after having a live chat conversation”. That means you have the chance to increase conversions by almost one-third simply by adding live chat to your customer support benefits. Watch this video for 6 powerful ways Rhino Support Live Chat will make your life easier.
https://youtu.be/nBx4b8mXtd4 It’s not just the times that change, it’s the customer, too. If you’re using only old marketing tactics from 2000, or even 2012, you’re on the wrong track. Customers are evolving, and so are their needs. Fail to meet their needs, fail to get their cash. We’ve collected relevant articles, statistics and survey results that clearly illustrate what customers want, and how you can give them what they want, quickly and easily.
https://youtu.be/yTkWIaFlREc The bubble wrap, the boxes, the unwieldy packing tape – there’s more to packing a box for shipping than just throwing things in any old container. We’ve compiled some expert tips on how to pack a box for shipping to ensure it gets to its destination safe and secure.
https://youtu.be/mq_TKIirPfQ Like free shipping, shipping insurance is quickly becoming the industry standard for ecommerce. If you’re trying to decide if shipping insurance is something you should offer customers, these shipping insurance facts can help you decide. There are a ton of reasons why insurance might be right for you – here are four of them.
https://youtu.be/eRFhYose0vQ Business owners all over the internet are waiting. They know the importance of providing live chat support to their customers, but until now, finding a simple customer support system with easy-to-use live chat capabilities was like finding a needle in a haystack. Well the needle has been found! The wait is over! Rhino Support offers a personalized support system for business owners who are looking for an effective support system that can grow with their needs.
https://youtu.be/aK6KjcJpqXE The biggest problem entrepreneurs (and seasoned professionals) have when it comes to succeeding in e-commerce is making the buying experience enjoyable and easy. Here are some tips to making your site so intuitive that visitors will almost have to buy from you. These are some simple, but seldom used techniques to make it easy for people to buy from you. Try them and watch your conversion rate increase!
Interactive online experiences are the basis for successful ecommerce. Not only are people shopping from their desktops and laptops, but they are shopping from their phones and tablets as well. It’s become a competitive environment. Businesses must make savvy choices to create online shopping experiences that maintain their customers’ interest while meeting their own company goals. Here are some key ways you can create an epic eCommerce experience for your customers.
https://youtu.be/zXhUSdluxWo One of the key elements to simple online shopping is making sure that your company’s website is compatible with mobile devices. In this video you will learn the importance of keeping your mobile site simple for your customers. So, what exactly does this mean? And, why should you care? Here are some quick tips on how to make your website a breeze for your mobile customers.