https://youtu.be/nuKfoBBQU0k Customer-centric is a key phrase that you’ve probably seen around (yawn, I know.). Customer-centric is one of those things that sounds a lot more complex than it actually is. To simplify, customer-centricity comes down to is this: Put your customer first when doing anything business related and you’ll make more money. It’s easy for merchants to get caught up in their image and forget about the most important people in business: The customer. This is an important concept when it comes to website design.
