https://youtu.be/DUCQdHjLEfE With so much focus sometimes put on attracting new customers, it can be easy to overlook a valuable commodity: repeat customers. According to a recent article from Linkedin, “it costs six to seven times more to acquire a new customer than to retain an existing one.” With that in mind, here are six ways to keep customers coming back for more.
Official trailer for The Gift, by Rebecca J. Hubbard, a novel about horses, friendship and patience. www.RebeccaHubbardlmft.com. Video Production by www.Castelane.com.
All eleven-year old Pip wanted was a best friend. When Pip gets a horse for her birthday she is delighted. She thinks that the horse she names Buck will be her best friend the moment that they meet. But she finds out that friendship does not come easily. Her father gently guides her so that Pip can discover for herself how to make Buck a true friend.
Pip’s new friend, Buck, has a story of his own. After leaving his own herd, to move to Pip’s house, he is looking for a relationship that will help him feel safe. He, too, learns that making a friend takes patience and understanding.